World Wine & Spirits Inc
At World Wine & Spirits Inc, customer satisfaction is important to us. If there is an issue with your order, we are here to help. Please review our refund and return policy below.
Eligibility for Refunds
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging. Once reviewed, we will arrange a replacement or issue a full refund where applicable.
Incorrect Items
If you receive the wrong item(s), please notify us within 7 days of delivery. We will work to send the correct item or provide a refund.
Unopened Items
Unopened and unused items in their original packaging may be eligible for a refund if returned within 14 days of delivery.
Non-Refundable Items
We do not offer refunds or returns for:
- Opened or partially consumed bottles
- Clearance or final sale items
- Gift cards
- Promotional items
Refund Process
1. Contact Us
Email us at info@worldwineandspiritsinc.com with your order number and the reason for your return or refund request.
2. Return Instructions
If your item needs to be returned, we will provide return instructions. Customers are responsible for return shipping costs unless the item was damaged or incorrect.
3. Refund Timeline
Once your returned item is received and inspected, approved refunds will be processed within 7–10 business days to the original payment method.
Late or Missing Refunds
If you have not received your refund after 10 business days:
- Check your bank account or credit card statement
- Contact your bank or card provider, as processing times may vary
- If you still have not received your refund, email us at info@worldwineandspiritsinc.com
Contact Us
If you have any questions about this policy or need assistance with your order, please contact our customer support team at:
World Wine & Spirits Inc
Email: info@worldwineandspiritsinc.com